Ryanair faces legal action over refusal to refund cancelled flights

Passenger flights grounded by strikes must be repaid under EU law, warns Civil Aviation Authority

The UK’s Civil Aviation Authority is taking legal action against Ryanair over the airline’s refusal to compensate thousands of UK customers affected by flight disruption over the summer.

Ryanair was hit by its worst ever strikes in the summer, as walkouts by pilots and cabin crew over pay and conditions forced it to cancel flights, including to major holiday destinations such as Spain, Italy and Portugal.

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